About Us

Our story

While we hold traditional values, we continuously focus on moving forward and putting in place company best practice and customer excellence.

Our team

Ron Palmer


Ron has nearly 30 years experience in one on one sales across a career that ultimately led to senior management roles and negotiation on a large scale.

Ron has had the opportunity to pursue his passion for Real Estate, transferring his wealth of knowledge and enthusiasm into this exciting profession.

Ron believes that success comes from exceeding his clients expectations and achieving the very best results on every occasion.

The best results in Real Estate depends on responding with a sense of urgency, communication regularly and acting with my clients best interest always in mind.

Crystal Hawkins

Sales Associate

Crystal is the Sales Associate to Ron Palmer, forming part of a cohesive team at Focus on Mackay. Her priority is providing the highest level of customer service to our real estate clientele.

Her responsibilities stretch across many aspects of our agency - enabling her to gain an excellent understanding of many requirements of buying and selling property.

Crystal understands that buying and selling a property is an extremely personal and emotional event in peoples lives and aims to remove the stress from this process and provide our clients with peace of mind throughout the entire campaign.

She achieves this through an exceptional work ethic, a positive attitude, attention to detail and a determination to always get the job done right.

Our Mission

Focus On:

+ Customer expectations
+ Achieving results
+ Listening to what is important to our clients
+ Traditional values and company best practice
+ Representing your property enthusiastically at all times
+ Unparalleled marketing exposure
+ Guiding our clients through this high stress and emotional process
+ Local knowledge
+ Honesty - giving reliable honest customer feedback


© 2021 Focus On Mackay